The customer is the most valued asset of vactrip.com, and the ultimate goal is to ensure that the customer feels happy and satisfied. The current policy on cancellation will assist you in this aspect, as we try our best to ensure that you are able to cancel your tickets here without any cost within 24 hours of booking.

In case the customer cancels the ticket within 24 hours of booking in both cases, the refund will be determined by the policies of the airline or company concerned. In case any such unforeseen circumstances occur, then your plans may get changed on the spur of the moment, and your booking will be canceled. This implies that you will get back your payment for your flight booking.

Dear customer, let us inform you that you have the choice of canceling your flight booking made previously, along with getting a refund of your money. However, it must be kept in mind that sometimes these refunds can be quite cumbersome and time-consuming.

When you decide to book with vactrip, we encourage our clients to have clarity and transparency, carefully review all the options, and make a decision accordingly.

Cancellation

Firstly, you want to understand how to cancel your bookings on vactrip.

• Cancellations made less than 24 hours before the reservation will not be refunded.
• We do not allow online cancellations; only by phone.
• There are no cancellations sent through the mail.
• Most of the bookings you have made with us are non-refundable, as per the way the airline operates.
• Cancellation of your reservation does not guarantee you a refund, as it is subject to the refund policies of the airline and hotel service.
• In case you don't come over. A no-show is a passenger who fails to appear at the time of boarding without notifying the airline of the reason.
• It is often the case that a "no-show" booking cannot get any assistance from the provider on how to deal with refunds.

Refund

We have designed our refund policies to be easy for a customer to understand when a passenger cancels a reservation made on our website. We can not guarantee any discounts as it is contingent upon how the Airlines and hotels handle this.

• Cancel your reservation within 24 hours and get your money back.
• We delete a similar record from the place where the reservation was made. At any rate, we cannot take another record or mode to reverse the amount.
• Refunds will be processed to the original method of payment and will take 10 to 15 business days.
• It may take a little while for the bank to show the full balance of your account.
• Sometimes it could take up to 60 to 90 days for the funds to appear in your bank account.

We do not refund our service fee unless cancellation is made at least 24 hours before the scheduled time.